My all-time favorite habit of Stephen Covey’s classic book, 7 Habits of Highly Effective People, is habit #5: ‘First seek to understand, then to be understood.’ Referring to this habit Covey says this is, “the single most important principle I have learned in...
One night a few weeks ago we ordered pizza for dinner. We ordered from the same place we always do but this time something different happened. After about thirty minutes the doorbell rang and there was the young pizza delivery guy with our dinner. He handed us our...
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How to Get Exactly the Number of Clients You Want
