Oct 31, 2013 | Articles, Blog, Business Strategy, Marketing
How do you make sure your clients are taken care of in the best possible way? I love what Seth Godin has to say about this topic, “The only purpose of ‘customer service’ is to change feelings.” Click to Tweet You want your clients to feel ecstatic about...
Apr 2, 2010 | Articles, Blog, Business Model, Business Strategy, Innovation, Marketing
This post from Seth Godin’s blog really got me thinking. “You’re boring Sorry, someone had to say it. Your products are predictable. Your insights are recycled. You don’t bring surprise with you when you enter a room. That’s why people are ignoring...