Have you ever had an experience that left such a big impression on you that you’ve never forgotten it? That’s what happened to me years ago when my Mom took my sisters and me to the ballet. We had season tickets and I adored ballet (still do) even though I...
When I was at Café Iruna in Bilbao, Spain I noticed something that made me stop and pay attention. We were sitting at a table near the narrow hallway that led from the bar area to a large sitting area. I started noticing how many people were walking back from the bar...
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20 Lessons Learned in 20 Years in Business
