What if you went to a beautiful place to have a drink and you never had to bother trying to catch the waiter’s eye to flag him down so you can order something or to request the bill. Wouldn’t that be convenient and enjoyable? It happened to me recently in Spain. I had...
How do you make sure your clients are taken care of in the best possible way? I love what Seth Godin has to say about this topic, “The only purpose of ‘customer service’ is to change feelings.” Click to Tweet You want your clients to feel ecstatic about...
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20 Lessons Learned in 20 Years in Business
