Oct 31, 2013 | Articles, Blog, Business Strategy, Marketing
How do you make sure your clients are taken care of in the best possible way? I love what Seth Godin has to say about this topic, “The only purpose of ‘customer service’ is to change feelings.” Click to Tweet You want your clients to feel ecstatic about...
Mar 1, 2013 | Articles, Blog, Business Model, Business Strategy, Discounting
Recently at a networking event I was talking with two friends and the subject of doing work for free versus paid came up. We all had strong opinions about it. It seems this is an issue that all business owners face and one that needs a lot of attention. I...