What do you do when you send someone a message and you don’t hear back from them?
Do you assume they aren’t interested? Take it personally? Give up and move on? Doing this does not serve you or your business.
Here is exactly how you can follow up and how to know when to stop.
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Again, it’s important not to assume you know the reason why you haven’t heard back. Here are two posts that address this further: Making Assumptions is Costing Your Business Money and Why Assumptions are Bad for Business.
And in case you’re thinking of someone you’d like to follow up with but you feel like you can’t because it was three months ago or over one year ago, don’t worry. It’s never (yes, never) too late to follow up.
Read this post for more on what systems for follow up and your role as the business owner: The No Pressure Way to Follow Up with Prospects.
What’s your take? How do you follow up with people? Share your tips, thoughts, and questions in the comments section below. I respond to every single one.
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This video came at a great time! This is where I am at lately with my business. I am not awesome at follow-up but I’m better at it. I’m less about taking it really personal because I use the rule of 3. This way I feel I did everything I could to serve them and myself in this conversation of working together. AND I like the tip on what to say or write on the last message: “we’ve come to this point and I will leave it up to you to get back to me.” Well, something to that effect. I may dress it up a bit. But it does give me closure to go this route. It’s nice to ultimately get an answer from someone, whether yes or no but you can’t control that part. Ending the last contact this way helps you to move forward. Thank you, Stephanie! x
I love it when that happens, Susan. Synchronicity! Thank you for sharing your experiences, glad you like the feeling of closure in the last message. That’s imperative for me too!
Stephanie this is so right on! I’m sending this to a couple of people who are hesitant to follow-through. I agree with three 🙂 I usually send what I call gentle reminders. What I like is how you end it the third time “we’ve come to this point and I will leave it up to you to get back to me.” I also like the advice to switch channels if you can.
As always, some really great advice! Heartfelt greetings, Mary Jane
Thank you for your feedback, Mary Jane! And appreciate you sharing it with people who need it. Gentle reminders, exactly! No push and no pressure. Having closure is empowering for everyone. Appreciate your support.